FAQ’S

1，Payment method：
We can accept payment by Alibaba Trade assurance.TT,WESTERN UNION,Escrow,Paypal,L/C

2, Minimum order quantity（MOQ)：
Powder: 1KG
Capsules: 30000 Units.
Tablets: 30000 Units.
The MOQ for stock capsules and tablets is 1KG.

3，Packing and shipping：
Package:
1kg/Aluminium Floil bag with Carton outside. 25KG/Fiber drum with double PE BAGS INSIDE. Storage:Store in cool & Dryplace,keep away from light and heat.
It can also be customized according to requirements
Shipping:
Express: DHL, FEDEX, UPS, TNT,EMS. Meanwhile, we can by express, air, sea, train, truck

4，Delivery time：
In-stock products: shipped within 1-3 days from the date of payment
Products not in stock: shipped within 7-10 days of payment

5，Refund and after-sales:
Refund: After receiving the goods, if it is squeezed and deformed or unusable, etc., we support a full refund or re-issue. If you are not satisfied with the quality and ask for a refund, please provide a third-party laboratory certificate, after verifying that it is correct, we will refund you all the amount and provide extra triple compensation.
After-sales: We provide lifetime free after-sales consulting service, and to provide a full range of free samples to all customers who have cooperated with us.

6, Free sample:
We provide all customers with free test samples of less than 20g to support their quality testing.